Privacy Policy

Effective Date: April 7th, 2026

At Heal Notes we are committed to protecting your privacy and ensuring a safe and respectful environment for all users.

1. Information We Collect

We may collect the following information when you use our platform:

Name (optional)
Email address (if provided)
Messages or content submitted through our website

2. How We Use Information

The information collected is used to:

Review and moderate messages before sharing
Deliver supportive messages to children in hospitals or partner organizations
Improve the functionality and impact of our platform

3. Content Moderation

All submissions are carefully reviewed to ensure they are appropriate, respectful, and safe for children. We reserve the right to edit or decline any message that does not meet our guidelines.

4. Privacy and Anonymity

We respect your privacy. Personal information will not be publicly shared. Messages may be delivered anonymously or without identifying details to protect both senders and recipients.

5. Third-Party Services

We may use trusted third-party platforms (such as website builders or form services) to operate our website. These services may securely store submitted information.

6. Data Protection

We take reasonable steps to protect your information and ensure it is handled securely.

7. Consent

By using our website, you consent to the terms outlined in this Privacy Policy.

Terms & Conditions

1. Purpose of the Platform

This website is designed to share messages of encouragement, kindness, and support with children in healthcare settings.

2. User Responsibilities

By submitting content, you agree to:

Provide respectful, positive, and appropriate messages
Avoid harmful, offensive, or inappropriate language
Not include sensitive personal information

3. Content Review

All submissions are subject to review. We reserve the right to remove, edit, or decline any content that does not align with our values or guidelines.

4. No Guarantee of Delivery

While we aim to share as many messages as possible, we cannot guarantee that every submission will be delivered to a recipient.

5. No Medical Services

This platform does not provide medical advice, diagnosis, or treatment. It is intended solely for emotional support and encouragement.

6. Limitation of Liability

We are not responsible for how messages are interpreted or used once shared through partner organizations.

7. Changes to Terms

We may update these terms from time to time. Continued use of the platform means you accept any updates.